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ABOUT OPTIMAL

Optimal Transnational provides strategic, cost effective outsourced contact centre solutions for; lead generation, appointment setting and telesales. We specialise in lead generation for the Australian Financial Industry, and are among the first to generate warm leads in the life insurance industry.

Optimal Transnational
The key reasons behind our successes and strong relationships with our partners are:
  • Our ability to understand the measure of successes for our partners;

  • End to End Understanding of the OB sales methodology;

  • Industry’s best recruitment, induction, training, coaching, QA and staff development processes;

  • A strong team culture and people focus business principles;

  • Smart operational processes and robust technology platform;

  • Strategic business model to sustain growth, partner satisfaction and quality leads out put;

  • Capable work force with low attrition due to competitive remunerations, internal promotions for new opportunities and business location in Delhi business park  (Noida Special Economic Zone);

  • Long term relationships and contracts with top 5 international data suppliers;

  • Excellent business reputation due to satisfied clients;

  • Limited clientele and specialisation in warm leads generation to maintain the consistency in both quality and quantity;

  • Hands on engagement from managing directors to run day-to-day business;

Till date, Optimal Transnational has successfully executed a large number voice based campaigns in Australia, NZ, Canada and UK. These campaigns specialize in a range of call-center services and specifically in the direct life insurance industry. Optimal Transnational’s top management has a combined working experience of 30 years working with large Australian corporations.

Over the last four years Optimal Transnational has been able to achieve constant growth in its productivity. This has been achieved largely through quality people working with us, better working practices, better utilization of available resources and achievement of synergies through alliances and partnerships.