Mehul is a dynamic, passionate, and experienced entrepreneur, leader and Manager with 20 years experience in the Australian Financial Services and direct distribution industry. Mehul’s experience and unique ability to think outside of the square enables him to implement successful initiatives for business around the world from his office in Melbourne.
Mehul has a strong combination of technical sales (direct distribution) and leadership/management skills including sales, marketing, retention, operations and channel partner/ out sourced vendor management in both insurance and Call Centre environments.
As a qualified financial advisor and industry expert, Mehul looks after Optimal Transnational’s various strategic initiatives, partner relationships, business growth, talent development, business commercials, process optimization, innovation, consultancy services and client satisfaction.
Dharmesh Shah has done his MBA from La Trobe University, Melbourne and has over 15 years of direct marketing experience throughout the world as a call centre proprietor, senior marketing executive and consultant.
In the course of his career he has provided direct marketing services to a wide variety of businesses involved in business-to-business and business to consumer activities for major companies in such diverse markets as Australia, Canada and India
Mr. Shah is the Operations Director providing day-to-day interface with the Management team. He is responsible for the overall performance and KPI delivery for each campaign, as well as oversee and supervise each point of contact between the organisations.
With over 30 years of experience in the United States, Australia and India, Marc has been in a call centre management role for a wide range of companies, ranging from sales director to vice president operation roles.
Marc’s abilities have been developed over years of critical thinking and creative problem solving. His solution-oriented approach consistently finds ways to turn problems into opportunities and applies to all aspects of operations management.
Marc has been with Optimal Transnational since July, 2014 in the role of General Manager Operations. His attention to detail and ability to provide innovative, effective strategies and solutions across a wide range of domains has been a key factor in Optimal Transnational’s aggressive growth since his joining.
Mr. Dublish has done his MBA from La Trobe University, Melbourne and has over 12 years of varied experience in the areas of General Management, O and M, Sales and Marketing, Commercial and Customer Support.
As a Director, he has been the architect of the company’s global generics strategy. He has helped create new platforms of growth for Optimal Transnational and built a diverse, talented and experienced senior management team.
Mr. Dublish is the co-founder and Director of Optimal Transnational. He leads the core team that has driven the company’s growth to an emerging discovery-led global BPO company. Currently he is focused on driving Optimal Transnational growth globally.
Executive leader with 14+ years of demonstrated ability to implement bold change in high, low and no technology companies. Successful leader in Sales, Support Services and Outsourcing (BPO, LPO, KPO) handling projects for Voice and Transaction processing projects in Insurance, Real Estate, Property Investment, Telecom, Banking services.
Charismatic, courageous leader who attracts loyal “A” talent and inspires discretionary effort. Proven ability to incubate, grow and restructure businesses. No nonsense metrics, process and execution mindset rooted in top/bottom line business performance. Known to leave legacies and believe that biggest accomplishments are still in the future.
• Business Development / Sales
• Operations Voice / Non Voice
• Quality Assurance
• Business Transitioning
• infrastructure management
• Workforce Management