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CAPABILITIES

Optimal transnational is a leading global warm leads provider via contact centre and business process solutions, operating centres around the world that manage millions of customer interactions every year for some of the world’s leading brands.

Optimal Transnational can provide professional onshore and offshore leads generation and tele sales solutions to increase bottom line advantage, improve acquisition ratios, build your brand and manage the overall customer experience via quality voice conversations.

We have a strong Culture of customer centricity and direct marketing excellence, supported by a strong governance framework.
We work on a true partnership platform where we understand your business challenges and opportunities first, then providing meaning full cost efficient solutions for customer acquisition and sustainable growth.

Our strength is our people and talent, culture, experience, excellence, Ethical business principles and transparency. Our enablers are smart business processes, responsive client relationships, mature quality frame work, innovative campaigns, data analytics, demographic alignments and strong compliance focus.

• Quality service and market leading turnaround times
• Providing Strong sales growth and bottom line financial performance to clients
• Strength in process disciplines  
• Strong relationships recognized by clients