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Rosey Conway Consulting is engaged as a specialist training partner with OTPL and is a training expert in the Australian and UK customer markets.  Rosey has been recognized as a leading call centre Sales Trainer, Coach, Sales Training Manager and Sales Manager for over 20 years by continually setting new benchmarks of excellence in several industries including telecommunications, consumer energy and over 10 years in Financial Services.  Rosey specializes in the design and delivery of strategic, bespoke sales training with interactive, inspirational delivery that increase sales and helps to achieve the broader corporate goals and objectives.

At Optimal training is so much more than just communicating and coaching the right competencies, it’s deeper, much deeper.
We use one-to-one feedback sessions to fine-tune individual and team performances. Our bespoke technology provides team leaders insight, enabling them to spend more time coaching and praising their team, rather than collating and interpreting figures. Performance league tables and achievement-against-targets metrics are key features of our daily programme providing high-energy zeal across our team, and vigour for our telemarketing.
Optimal’s award-winning training and development programmes have borne a truly unique brand that attracts high-profile telemarketing or training clients.